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Wireline

 

Dedicated Wireline Account Team

Doing business with AT&T has never been easier! Let PrestoTech’s dedicated sales and support team help navigate and support your growing communication needs by partnering with one of the industry’s most sought after Exclusive AT&T partners to help plan for your company’s future.

 

Each of our customers is supported by a lead Sales Director who understands your business, works to drive positive change with AT&T in all aspects of the relationship from design, ordering, provisioning, and billing. In addition to a dedicated Sales Director, our customers each have a single point of contact for provisioning and project management including contracting, ordering, escalation, and billing support.

Wireline Implementation Support Team

 

  • PrestoTech’s experienced order entry and contract generation team has an average of 15+ years in AT&T provisioning and project management

  • Specializing in Dedicated Internet, MPLS, VoIP, Advanced Routing, SD-WAN, UC Voice, and Network On Demand services our highly skilled support team will work directly with you for contract generation and order placement

  • Work with our dedicated provisioning engineering team to assist with direct order placement resulting in shorter provisioning intervals

  • Single point of contact will expedite and escalate provisioning to help you meet your corporate objectives and keep projects on track

  • Proactive weekly updates on active orders will keep your business up to date with information on expected delivery installations and on-site visits

  • First bill review will ensure your bill matches the contracted rate for service

 
 

Networking Design Recommendations

Supported by our professional Technical Design and Applications Team, our staff has helped hundreds of Fortune 1000 companies design networks that fit their technical requirements, budgets, and reliability standards. We have supported AT&T’s largest customers for over 15 years in helping them transform their businesses to adopt the latest technology available while combining industry-leading support services. Our customers enjoy dedicated order and provisioning escalation managers to ensure projects are completed on time and on budget. Proactive notification of order status and test and turn up coordination are provided along with billing support services through resolution.

 

Next Generation Services Consulting

Let our experts help your business navigate the latest technology trends such as SD-WAN, MPLS, Fixed Wireless, Enterprise 5G Services, Hosted Voice, and Collaboration Services. Our team is experienced in engineering and designing enterprise-level networks for any size customer. Together we will work towards integrated technologies that truly meet your needs.

 

Security Consulting Engagements

Our team has helped numerous customers evaluate their security landscape through detailed risk assessments. We specialize in affordable security solutions that can be rapidly deployed such as cloud-based firewall solutions, DDoS Defense, Web Filtering, Pen Testing, and compliance recommendations.

 

Hassle Free Vendor Management and Consolidation

Through our strategic partnerships with equipment suppliers, professional services companies, and security consulting professionals, our team will work to identify and consolidate vendors to leverage your combined spending and standardize billing and support services for your growing company.

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